Users who are adopting a pet from shelter or rescue website find it difficult to track for available pet in real time
Users want an easy way to communicate and arrange visit time with shelters or rescue organisations. Many have express a need for feedback from shelters if their application is rejected to increase the chances of success for next time
Users find it tricky to keep track and mange their application process
We believe that we can ease users application process for a pet from a shelter if they can view and track their progress with the timeline feature.